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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
Exploring Excellence in Knowledge Management
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Presentation Slides
Simulation for Process Improvement
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Presentation Slides
Strike Team: A Case Study in Conscious Leadership
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Presentation Slides
How Data and Process Simulation Can Achieve Operational Excellence (Slides)
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Presentation Slides
Knowledge Mapping in Action (Slides)
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Presentation Slides
Is Collaboration without Chaos Possible? (Slides)
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Presentation Slides
Anticipatory Knowledge Delivery (Slides)
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Presentation Slides
Changing Behaviors and Normalizing KM Across Your Organization (Slides)
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Presentation Slides
Rethinking Performance and Career Management (Slides)
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Presentation Slides
Blogging to Deliver More Than Hits (Slides)
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Presentation Slides
Doing a Lot with a Little: Launching an International KM Initiative with Limited Resources (Slides)
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Presentation Slides
Three Cs of KM Strategy: Collect, Connect, and Collaborate (Slides)
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Presentation Slides
Mentoring as a Catalyst for Knowledge Transfer and Network Building
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Presentation Slides
Workplace Mentoring for Technical and Nontechnical Audiences (Slides)
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Presentation Slides
Moneyball Meets Government: Lessons on Agile, Data-Driven Process and Performance Management
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
