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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
Process Toolkit to Challenge the As-Is
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Presentation Slides
Transformation from Within: Our OpEx Journey
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Presentation Slides
An Interactive Conversation with 2020 Excellence in KM Recipients
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Presentation Slides
Exploring Excellence in Knowledge Management
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Presentation Slides
Influencing Change through Process Visualization
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Presentation Slides
Finance Transformation and Automation at BDP International
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Presentation Slides
Setting up a Community of Practice for Data Scientists
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Presentation Slides
Evolving Your Strategy So That KM Remains a Priority
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Presentation Slides
10 Reasons Why You Need a Super User Network A-SAP
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Presentation Slides
Blockchain: Assessing the Realities and Opportunities of Implementation in Supply Chains
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Presentation Slides
How UPS Empowers Employees to Conduct Their Own Process Improvement Efforts
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Presentation Slides
Knowledge Mapping in Action
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Presentation Slides
Is Collaboration without Chaos Possible?
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Presentation Slides
Engaging Employees in Agile at Royal Bank of Canada
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Presentation Slides
Engaging Employees in Agile at Royal Bank of Canada
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
