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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
Knowledge Transfer at Arup
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Presentation Slides
Process Toolkit to Challenge the As-Is
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Presentation Slides
Transformation from Within: Our OpEx Journey
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Presentation Slides
Benchmarking: Two Tales of Success
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Presentation Slides
An Interactive Conversation with 2020 Excellence in KM Recipients
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Presentation Slides
Embedding Intelligence in KM: Cognizant Technology Solutions
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Presentation Slides
The Mercer Brain: The Brain Behind Content Findability
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Presentation Slides
Use Culture Accelerators to Super Charge Communities
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Presentation Slides
Exploring Excellence in Knowledge Management
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Presentation Slides
Influencing Change through Process Visualization
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Presentation Slides
Digital Process Transformation: A Value-Driven Approach
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Presentation Slides
Being Agile: Adapting Design Processes
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Presentation Slides
Let's Get Intentional About Accelerating and Sustaining Process Improvement Behavior Change
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Presentation Slides
Four Steps to Improve & Monetize Your Process Improvement Program
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Presentation Slides
Value Chains, Policy Busting and Concept Models - Key Engineering Techniques for Escaping Silos
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
