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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
Process Toolkit to Challenge the As-Is
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Presentation Slides
Transformation from Within: Our OpEx Journey
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Presentation Slides
An Interactive Conversation with 2020 Excellence in KM Recipients
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Presentation Slides
Exploring Excellence in Knowledge Management
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Presentation Slides
Influencing Change through Process Visualization
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Presentation Slides
10 Reasons Why You Need a Super User Network A-SAP
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Presentation Slides
Setting up a Community of Practice for Data Scientists
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Presentation Slides
Knowledge Mapping in Action
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Presentation Slides
Is Collaboration without Chaos Possible?
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Presentation Slides
Changing Behaviors and Normalizing KM Across Your Organization
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Presentation Slides
Engaging Employees in Agile at Royal Bank of Canada
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Presentation Slides
Engaging Employees in Agile at Royal Bank of Canada
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Presentation Slides
Communities of Practice: A Decade of Evolution
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Presentation Slides
Knowledge Explosion: Multi-Generational Fueled
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Presentation Slides
WBG KNOWbel Awards: Building a Knowledge Culture
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
