
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
KM Reinvention: Faster, Tougher, Smarter
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Presentation Slides
Powering Knowledge Discovery and Knowledge Flow with Artificial Intelligence
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Presentation Slides
Using Online Collaboration Platforms and Communities to Learn
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Presentation Slides
Integrating Enterprise Social Tools and Communities of Practice
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Presentation Slides
Transforming an End-to-End Supply Chain: The Berry Global, Inc. Journey (Slides)
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Presentation Slides
Tune up Your Training Process Using Benchmarks and Best Practices (Slides)
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Presentation Slides
Changing Behaviors and Normalizing KM Across Your Organization (Slides)
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Presentation Slides
Communities of Practice: A Decade of Evolution (Slides)
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Presentation Slides
Leveraging Experts and Employees to Build, Grow & Sustain an Enterprise Wiki-Encyclopedia (Slides)
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Presentation Slides
Design Thinking Applied to Findability for Operations at Williams
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Presentation Slides
Increasing Employee Engagement and Business Value Through Global Communities (Slides)
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Presentation Slides
Making Sense of Organizational Knowledge Assets through Knowledge Mapping
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Presentation Slides
Embrace and Cultivate Diversity for Empowered Communities
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Presentation Slides
How NextEra Energy's Operational Model System Improved Content Management
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)