
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Presentation Slides
How PepsiCo Is Transforming the Traditional Employee Survey
-
Presentation Slides
Pursuit of Excellence through Standardizing Core Processes and Process Mapping
-
Presentation Slides
Tips to Motivate Knowledge Sharing and Reuse (Slides)
-
Presentation Slides
10 Reasons Why You Need a Super User Network A-SAP
-
Presentation Slides
Curating Internal Knowledge Resources Using the Liquid Network and Crowd
-
Presentation Slides
The Future of Rewards at Unilever (Slides)
-
Presentation Slides
Applying a 'For Colleagues, By Colleagues' KM Strategy (Slides)
-
Presentation Slides
Building Learning and Continuous Improvement into Everyday Work (Slides)
-
Presentation Slides
Using Knowledge Mapping to Extract a Decade of Technical Expertise (Slides)
-
Presentation Slides
How to Consolidate Global Rewards (Slides)
-
Presentation Slides
Here’s How We Got KM to Work at Abbott Laboratories (Slides)
-
Presentation Slides
Building Capabilities that Execute Business Strategy at Philips (Slides)
-
Presentation Slides
Mentoring as a Catalyst for Knowledge Transfer and Network Building
-
Presentation Slides
Workplace Mentoring for Technical and Nontechnical Audiences (Slides)
-
Presentation Slides
Getting Started with Predictive Workforce Analytics (Slides)
Featured Resources
Staff Selections
-
Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
-
Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
-
Reports & White Papers
Upping Your Change Engagement Game
-
Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
-
Articles
Better Together: Forming KM Partnerships and Alliances
-
Articles
How Finance Teams Improve Their Focus on FP&A
-
Reports & White Papers
Supply Chain Analytics Survey Report
-
Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)