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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.

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Presentation Slides

Improving Process Execution & Lowering Risk through Knowledge Management

October 18, 2019
Presentation Slides

Tips to Motivate Knowledge Sharing and Reuse (Slides)

July 26, 2019
Presentation Slides

Knowledge Mapping in Action (Slides)

June 21, 2018
Presentation Slides

Anticipatory Knowledge Delivery (Slides)

May 01, 2018
Presentation Slides

Rethinking Performance and Career Management (Slides)

January 25, 2018
Presentation Slides

Strengthening Communities with Low Burden, High Impact Webinars (Slides)

November 15, 2017
Presentation Slides

Communities of Practice: A Decade of Evolution (Slides)

September 14, 2017
Presentation Slides

Mentoring as a Catalyst for Knowledge Transfer and Network Building

May 11, 2016
Presentation Slides

Accelerating Learning and Expertise Transfer - December 2015 - HCM/KM Community Call (slides)

December 09, 2015
Presentation Slides

Using SME Network Maps to Identify and Share At-Risk Knowledge

May 15, 2015
Presentation Slides

Developing Experts via Internal and External Knowledge Collaboration Programs

May 15, 2015
Presentation Slides

Connecting People and Knowledge - A Two-Pronged Approach

May 08, 2015
Presentation Slides

Using Advanced Analytics to Improve Workforce Planning (Slides)

January 30, 2015
Presentation Slides

A Customer-centric Approach to Connecting People to Content - January 2015 - KM Community Call (slides)

January 23, 2015
Presentation Slides

Connecting People to Content: Knowledge Transfer Session Presentation

January 16, 2015

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Resource Library

Improving Process Execution & Lowering Risk through Knowledge Management

Tips to Motivate Knowledge Sharing and Reuse (Slides)

Knowledge Mapping in Action (Slides)

Anticipatory Knowledge Delivery (Slides)

Rethinking Performance and Career Management (Slides)

Strengthening Communities with Low Burden, High Impact Webinars (Slides)

Communities of Practice: A Decade of Evolution (Slides)

Mentoring as a Catalyst for Knowledge Transfer and Network Building

Accelerating Learning and Expertise Transfer - December 2015 - HCM/KM Community Call (slides)

Using SME Network Maps to Identify and Share At-Risk Knowledge

Developing Experts via Internal and External Knowledge Collaboration Programs

Connecting People and Knowledge - A Two-Pronged Approach

Using Advanced Analytics to Improve Workforce Planning (Slides)

A Customer-centric Approach to Connecting People to Content - January 2015 - KM Community Call (slides)

Connecting People to Content: Knowledge Transfer Session Presentation

Featured Resources

Best Practices for Knowledge Management Excellence: 2019

Identifying and Developing the Future Skills Needed in Sourcing and Procurement

Upping Your Change Engagement Game

How Finance Leaders Improve Planning by Improving Visibility into Performance

Better Together: Forming KM Partnerships and Alliances

How Finance Teams Improve Their Focus on FP&A

Supply Chain Analytics Survey Report

Improving Process Management Effectiveness (Best Practice Report)

Membership matters

Want to take the next step?