
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
Simplify Process Management to Amplify Success
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Presentation Slides
Benchmarking: Two Tales of Success
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Presentation Slides
Value Pursuit Utilizing Enterprise Process Optimization and Standardization
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Presentation Slides
Enhancing Business Value Through Project Training & Mentoring
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Presentation Slides
You Can't Have One Without the Others: Knowledge, Process, and Change Management for Improvements
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Presentation Slides
Tune up Your Training Process Using Benchmarks and Best Practices
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Presentation Slides
Assessing the Health of a Communities of Practice Program
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Presentation Slides
Changing Behaviors and Normalizing KM Across Your Organization
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Presentation Slides
Boeing Knowledge Management Overview
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Presentation Slides
How to Deploy a Smooth Takeoff When Launching a Collaborative Tool for Engineering: Insights from Bombardier
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Presentation Slides
Making Collaboration and Knowledge-Sharing Work Without a Formal KM Program
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Presentation Slides
Setting the Foundation for Human Capital Transformation at Rockwell Collins
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Presentation Slides
Mapping Lessons Learned at NASA
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Presentation Slides
Mentoring as a Catalyst for Knowledge Transfer and Network Building
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Presentation Slides
NASA: Effective Management of Mission Knowledge
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration