Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides|
Digital Process Transformation: A Value-Driven Approach
When digital transformation initiatives fail to deliver value to an organization, leaders rightly wonder whether the time and resources devoted to these efforts are well…
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Presentation Slides|
Transforming the Employee Experience at IBM
From an April 2019 APQC webinar, IBM’s Benoit Hardy-Vallée presented five guiding principles that IBM used to transform HR and the employee experience. Use Agile and…
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Presentation Slides|
Engaging Employees in Agile at Royal Bank of Canada
This webinar discusses how Royal Bank of Canada (RBC) has supported employees to embrace agile ways of working to get innovative customer products and services out to the…
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Presentation Slides|
Engaging Employees in Agile at Royal Bank of Canada
This webinar discusses how Royal Bank of Canada (RBC) has supported employees to embrace agile ways of working to get innovative customer products and services out to the…
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Presentation Slides|
Setting the Foundation for Human Capital Transformation at Rockwell Collins
How do you embark on a human capital transformation journey? During this Webinar, representatives from HR strategy and enterprise Lean at Rockwell Collins discuss how the…
