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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
Self-Assessing Your Cybersecurity Risks
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Measure Spotlights
Total cost to perform the process group "manage business resiliency and risk", including depreciation/amortization, per process FTE
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Measure Spotlights
Percentage of total IT cost, including depreciation/amortization, allocated to process group "manage business resiliency and risk"
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Measure Spotlights
Total cost to perform the process "manage business resiliency and risk", including depreciation/amortization, per $1,000 revenue
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Measure Spotlights
Percentage of business entity IT FTEs who perform the process group "manage business resiliency and risk"
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Measure Spotlights
Number of IT FTEs that perform the process group "manage business resiliency and risk" per $1 billion revenue
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Presentation Slides
Supply Chain Risk: Planning for the Future
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Presentation Slides
Risk and Compliance around APQC’s Process Classification Framework (PCF)® Modeling
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Measure Spotlights
Percentage of IT budget, including depreciation/amortization, allocated to the process group "manage business resiliency and risk"
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Measure Spotlights
Time in weeks to complete projects that address an identified business exposure or opportunity (between 40 and 60 percent of total annual revenue)
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Measure Spotlights
Other cost to perform the process group "manage business resiliency and risk", including depreciation/amortization, per $100,000 revenue
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Measure Spotlights
Overhead cost to perform the process group "manage business resiliency and risk", including depreciation/amortization, per $100,000 revenue
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Measure Spotlights
Outsourced cost to perform the process group "manage business resiliency and risk", including depreciation/amortization, per $100,000 revenue
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Measure Spotlights
Personnel cost to perform the process group "manage business resiliency and risk", including depreciation/amortization, per $1,000 revenue
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Measure Spotlights
Level of FTE experience in years for the process group "manage business resiliency and risk"
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
