Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Webinars & Videos|
Redesign Your Process Audits: Link with Strategy and Improve your Maturity
Process audits are a norm in most industries and geographies; they are done for an array of reasons including, statutory requirements and internally for management assurance…
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Webinars & Videos|
Launching the Right Quality Initiatives
With so many quality methodologies—like Lean, DMAIC, and Six Sigma—at your fingertips, how do you choose the right one for your organization? Paul Orton discusses how…
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Presentation Slides|
How to Use RPA & AI to Hyper-automate Your Processes: Drive Productivity Up and Costs Down
Businesses of today want to leverage automation, whether in its most minimal form or in its entirety. Robotic process automation (RPA) is that quiet murmur that has now…
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Presentation Slides|
Restoring Healthcare Supply Chains Before a COVID-19 Second Wave
Healthcare organizations shouldn't restore supply chains to pre-pandemic levels; rather, they should focus on greater cost effective and efficient operations. In this session…
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Presentation Slides|
Redesign Your Process Audits: Link with Strategy and Improve your Maturity
Process audits are a norm in most industries and geographies; they are done for an array of reasons including, statutory requirements and internally for management assurance…
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Presentation Slides|
Order-to-Cash: Driving an Optimized End-to-End Process
Order-to Cash (O2C) is a critical end-to-end process that, when optimized, creates a seamless value chain from customers to the business. But for many organizations, O2C has…
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Webinars & Videos|
Order-to-Cash: Driving an Optimized End-to-End Process
Order-to Cash (O2C) is a critical end-to-end process that, when optimized, creates a seamless value chain from customers to the business. But for many organizations, O2C has…
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Presentation Slides|
Understanding Procurement Benchmarks and Best Practices
In this September 2020 webinar, learn from APQC's Senior Principal Research Lead, Marisa Brown, about insights in sourcing and procurement from recent APQC research. …
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Webinars & Videos|
Understanding Procurement Benchmarks and Best Practices
In this September 2020 webinar, learn from APQC's Senior Principal Research Lead, Marisa Brown, about insights in sourcing and procurement from recent APQC research. …
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Presentation Slides|
Going (and Staying) Digital: Making Digital Transformation a Reality
In this Esker Inc. sponsored webinar, Marisa Brown, APQC senior principal research lead for supply chain management, and Holly Lyke-Ho-Gland, APQC principal research lead for…
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Webinars & Videos|
Going (and Staying) Digital: Making Digital Transformation a Reality
In this Esker Inc. sponsored webinar, Marisa Brown, APQC senior principal research lead for supply chain management, and Holly Lyke-Ho-Gland, APQC principal research lead for…
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Presentation Slides|
How to Improve Supply Chain Planning
In this July 2020 webinar, APQC's Senior Principal Research Lead, Marisa Brown, discusses insights from APQC's newly updated Blueprint for Success: Supply Chain Planning and…
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Webinars & Videos|
How to Improve Supply Chain Planning
In this July 2020 webinar, APQC's Senior Principal Research Lead, Marisa Brown, discusses insights from APQC's newly updated Blueprint for Success: Supply Chain Planning and…
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Presentation Slides|
How COVID-19 Has Created the Right Time for Radical Innovation That Cuts Costs
In this June 2020 webinar, Steve Wunker, managing director, New Market Advisors, discussed how COVID-19 breaks inertia for both companies and their customers, providing an…
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Webinars & Videos|
How COVID-19 Has Created the Right Time for Radical Innovation That Cuts Costs
In this June 2020 webinar, Steve Wunker, managing director, New Market Advisors, discussed how COVID-19 breaks inertia for both companies and their customers, providing an…
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