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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates
Benchmarking and Improvement Tool Glossary
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Presentation Slides
Process and Performance Challenges and Solutions for 2019
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Presentation Slides
Process and Performance Challenges and Solutions for 2019
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Presentation Slides
From Analysis to Action – Effective Decision Making Using Microsoft PowerBI
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Presentation Slides
Simple Solutions for Managing Multiple Sources of Data
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Presentation Slides
Process and Performance Management Challenges and Solutions for 2018
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Presentation Slides
What's Keeping your Peers Up at Night?: 2017 Process and Performance Management Challenges (Slides)
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Presentation Slides
2015 September Process and Performance Management Webinar: Next-Level Benchmarking-Applying Process Analytics for Effective Decision Making
Featured Resources
Staff Selections
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Reports & White Papers
COVID-19 Organizational Survival Guide
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Collections
KM Innovation in the Face of Disruption
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Articles
Business Financial Contingency Planning
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Articles
How to Work from Home
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Reports & White Papers
2020 Supply Chain Challenges and Priorities: Survey Report
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Tools & Templates
How to Analyze Process Risk
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Articles
Three Roles to Make Your Digital Transformation a Success
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Articles
How to Get Senior Leaders to Do Their Part to Engage Employees
