Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
Benchmarking and Improvement Tool Glossary
This glossary provides explanations and examples of models, techniques, diagrams, charts, and guides for use in benchmarking. These include tools for analysis, planning,…
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Presentation Slides|
Process and Performance Challenges and Solutions for 2019
At the close of 2018, APQC's process and performance management team conducted its annual survey to understand the common challenges and priorities of practitioners in 2019…
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Presentation Slides|
Process and Performance Challenges and Solutions for 2019
At the close of 2018, APQC's process and performance management team conducted its annual survey to understand the common challenges and priorities of practitioners in 2019…
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Presentation Slides|
From Analysis to Action – Effective Decision Making Using Microsoft PowerBI
By the time critical data from various sources is exported, combined, and analyzed, everything has changed. By the time a problem is identified, it has already affected…
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Presentation Slides|
Simple Solutions for Managing Multiple Sources of Data
In today’s world we have access to tremendous amounts of data to help us more efficiently make decisions within our business. How many Excel spreadsheets do you have open on…
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Presentation Slides|
Process and Performance Management Challenges and Solutions for 2018
At the start of this year, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in…
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Presentation Slides|
What's Keeping your Peers Up at Night?: 2017 Process and Performance Management Challenges (Slides)
In December 2016, APQC's process and performance management group conducted an annual survey to understand the common challenges and priorities of practitioners in 2016, and…
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Presentation Slides|
2015 September Process and Performance Management Webinar: Next-Level Benchmarking-Applying Process Analytics for Effective Decision Making
How often do we get frustrated with benchmarking projects that result in reams of data and information, with little direct application to decision making? Benchmarking…
