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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Presentation Slides
How Digital Transformation Helps Utilities Drive Better Performance
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Presentation Slides
Process and Performance Challenges and Solutions for 2019
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Presentation Slides
Process and Performance Challenges and Solutions for 2019
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Reports & White Papers
2019 Process and Performance Management Priorities and Challenges Survey Report
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Presentation Slides
From Analysis to Action – Effective Decision Making Using Microsoft PowerBI
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Presentation Slides
The Digital Workplace and Skills for the Future
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Presentation Slides
Simple Solutions for Managing Multiple Sources of Data
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Presentation Slides
Process and Performance Management Challenges and Solutions for 2018
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Presentation Slides
Breaking Down Operational Silos: Part II
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Reports & White Papers
Breaking Down Silos for Operational Excellence (Best Practices Report)
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Presentation Slides
Breaking Down Operational Silos at Park Place Lexus
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Reports & White Papers
Context for Decision Making: 2016 Value of Benchmarking Report
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Presentation Slides
From the Bench to the Starting Lineup: Benchmarking Tips and Tricks You Need Today!
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Presentation Slides
What Drives Organizational Agility?
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
