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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers
Enterprise Content and Collaboration in the Cloud: Survey Report
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Presentation Slides
Exploring Excellence in Knowledge Management
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Presentation Slides
Designing a World Class Opportunity to Order Process
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Presentation Slides
Improving Process Execution & Lowering Risk through Knowledge Management
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Presentation Slides
Simulation for Process Improvement
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Presentation Slides
Strike Team: A Case Study in Conscious Leadership
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Presentation Slides
Content and Collaboration in the Cloud: Community Call Slides
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Presentation Slides
KM Met Adult Learning: A Love Story (Slides)
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Reports & White Papers
APQC's Knowledge Management Program Framework
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Presentation Slides
KM Reinvention: Faster, Tougher, Smarter
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Presentation Slides
Using Online Collaboration Platforms and Communities to Learn
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Presentation Slides
Using Design Thinking to Strengthen CoP Leadership and Measurement
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Presentation Slides
The Language of Engagement
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Presentation Slides
Setting up a Community of Practice for Data Scientists
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Presentation Slides
Integrating Enterprise Social Tools and Communities of Practice
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
