Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides|
How Innovative Is Your KM Approach?
How do you imagine your approach to knowledge management will look one, two, or five years from now? Will you be considered indispensable, or will your KM approach fail to…
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Reports & White Papers|
Best Practices for Driving Agility: Better Structures and Strategy Practices
Through the pandemic, even the most traditional, well-established organizations gained real-world experience being agile. Now the question is whether they have the structures…
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Reports & White Papers|
Open Innovation: Creating Flexible Collaboration
This report leverages APQC’s ongoing research into open innovation, external expertise, and recent real-world examples in order to highlight open innovation best practices in…
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Presentation Slides|
Big Events, Innovation, and Growth: A Leadership Playbook for Today’s Uncertain Times
In this APQC webinar, Scott Anthony, senior partner at Innosight and author of books such as Dual Transformation and The Silver Lining and articles such as “Lies Leaders Tell…
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Presentation Slides|
Value Chains, Concept Models & Policy Busting: 3 Key Engineering Techniques for Escaping Silos
Silos continue to plague many organizations. They diminish lifetime customer experience, and act as a practical barrier to rapid product innovation and agile market response…
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Presentation Slides|
Embracing Minecraft and Innovative Technologies
From a July 2019 webinar, learn about the UN-Habitat’s Block by Block program, an initiative that uses technology in innovative ways to facilitate public space improvements…