Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides|
Financial Management Priorities and Challenges Presentation Slides
These presentation slides correspond to a March 2024 webinar where Kelley Pruetz, APQC's Principal Research Lead for Financial Management, presented insights and results from…
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Presentation Slides|
Enabling Top Performance Through Finance Shared Services
APQC has continued to partner with ScottMadden on a multi-year Finance Shared Services Benchmarking Study. The study focuses on specific processes commonly handled by SSOs…
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Presentation Slides|
Learning Techniques to Enhance Abstract Risk Knowledge and Behavior
Having an established risk culture is beneficial for all organizations in times of crisis. However, establishing a risk culture is difficult and requires an environment that…
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Presentation Slides|
Driving Supply Chain Efficiencies with Digital Order Management Solutions
In these presentation slides, APQC's Marisa Brown, senior principal lead for supply chain management, and Esker's Grant Smith discuss the biggest supply chain challenges…
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Presentation Slides|
Shrinking the Finance Talent Gap
Finance functions are evolving, looking to add higher-value services to their traditional focus on administration and compliance. With this shift, many are recognizing the…
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The 6 Data Challenges Inhibiting Excellence and Agility in Finance
We are bombarded by reports, analyses and surveys that tell us that “data is the new oil” and that “data driven decision making” is the future of the digital business, and…
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Digital Order Strategy: Hacks For Insulating Your Business Against Disruption
In these presentation slides, APQC's Marisa Brown, senior principal lead for supply chain management, and Esker's Nick Carpenter share digital order strategies and hacks for…
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Presentation Slides|
Assess, Improve, and Benchmark Using the BEST Method
The BEST tool is a structured approach to gap analysis and improvement for an organization creating a Best Practice or an organization seeking a Best Practice as a benchmark…
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Presentation Slides|
Make People Productive Without Driving Them Crazy
Organizations want their employees to be more productive—and most employees want that too. But despite everyone’s good intentions, the median knowledge worker spends 25…
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Presentation Slides|
5 Ingredients for Sustainable Transformation
Transformation can mean many things to many people - it could be a change to the organization, to ways of working, to systems and tools. It could be driven by a crisis, or a…
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Presentation Slides|
Order-to-Cash: Performance Drivers for Success
In these presentation slides, APQC’s Marisa Brown and DSCI’s Kathy Colucci cover why organizations need strong foundational processes in times of disruption and rapid change…
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Presentation Slides|
Optimizing Working Capital through a Digital Shared Services Center
As the biggest global crisis continues to unfold, SSCs retain their foothold as one of corporates' key levers to meet the pandemic's working capital demands. Establishing a…
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Presentation Slides|
From Conceptualization to Value creation with Shared Services
Setting up a Shared Service center in India was built out of need with the labor arbitrage making a compelling case, dating back to more than three decades of outsourcing. …
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Presentation Slides|
Insights into Internal Controls
This webinar summarizes the results of a recent APQC study and provides insight and analytics into the data captured with APQC's research advisor, Christine Doxey. This is…
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Presentation Slides|
Collaborating on a Successful Virtual Financial Audit
The external audit of financial statements is the process by which organizations hire an independent third-party accounting/professional services firm to examine their…