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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Webinars & Videos
Curating a Process Mindset in Tech Finance
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Webinars & Videos
Launching the Right Quality Initiatives
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Webinars & Videos
Process and Performance Management Challenges and Solutions for 2018
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Webinars & Videos
Coordinating between Improvement Disciplines to Add Value to Your Organization
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Webinars & Videos
What's Keeping your Peers Up at Night?: 2017 Process and Performance Management Challenges
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Webinars & Videos
What's Keeping Your Peers Up at Night?: 2016's Process and Performance Management Challenges
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Webinars & Videos
October 2015 Process and Performance Management Webinar: Advanced Quality Planning - How Far in Advance, & Who Should Join the Party
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Podcasts
How Transfield Services Improved Organization-Wide Process Management Podcast
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
