Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Webinars & Videos|
Opportunities and Impact for Knowledge-Sharing Amid COVID-19
Advanced technologies, new ways of working, and shifts in workforce composition are rendering traditional views of knowledge management obsolete. Get the knowledge management…
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Webinars & Videos|
Connect the Virtual Workplace Using Intelligent Search
Many organizations have suddenly found themselves in the virtual workplace. Having all employees working remotely has introduced challenges related to sharing knowledge,…
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Webinars & Videos|
Think Tank: Knowledge Technology to Support Organizations in Crisis
The global pandemic is changing our relationship to technology. As social distancing went into place, we saw lightning-fast adoption of everything from telemedicine to online…
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Webinars & Videos|
Delivering KM Value During Crises and Chaos
In today’s organizations, jarring, rapid-fire change is becoming the new normal. This means that KM teams must learn to thrive amidst a barrage of mergers, acquisitions,…
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Webinars & Videos|
Technology Trends in Knowledge Management
In this on-demand webinar, APQC Principal Research Lead Lauren Trees summarizes the latest technology developments affecting KM programs, including cloud platforms,…
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Webinars & Videos|
Content Delivery for the Digital Workplace
The “digital workplace” concept promises users the capability to see only the most useful content for their daily work tasks, whether they browse, search, or have…
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Webinars & Videos|
Bridging High Tech & High Touch: Highlights from APQC’s 2019 KM Conference (Community Call)
APQC’s Cindy Hubert and Lauren Trees outline key takeaways from APQC’s 2019 Knowledge Management Conference in this webinar. They start by describing the ways in which…
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Webinars & Videos|
Infosys’ Digital Ecosystem for Knowledge Reuse and Automation (Community Call)
IT consulting firm Infosys has built a platform to promote the reuse of automation-related tools and knowledge assets across its projects. In this webinar, Infosys’ Naresh…