Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Reports & White Papers|
Reasons To Invest In Content Management
The importance of investing in enterprise content management processes and structures is becoming more apparent among organizations. Over time, the lack of effective…
-
The past few years have seen major disruptions in the world of work, and one result is the growing gap between how managers and employees think about productivity. One result…
-
Reports & White Papers|
Knowledge Management Training for Every Career Stage
Employees need training to understand what knowledge management is, how they can get involved, and why they should care. But the skills and behaviors needed for KM…
-
Reports & White Papers|
How to Build KM into Daily Work: Make KM Intuitive, Embedded, and Easy
This whitepaper outlines five best practices to embed knowledge and KM activities in the natural flow of employees' work. The recommendations focus on targeting the right…