Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers|
Talent Acquisition Technology: Survey Report
This report explores how organizations that completed APQC’s Open Standards Benchmarking® Assessment in Talent Acquisition during 2023 are using technology in recruiting,…
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Reports & White Papers|
HR Shared Services: Survey Report
Whether you are setting up an HR shared services organization for the first time or looking to optimize an existing HR shared services operation, this report will provide key…
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Reports & White Papers|
Talent Management Technology Survey Results Snapshot: Cross-Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent Management Performance…
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Reports & White Papers|
HR Technology Adoption Survey Results Snapshot: Cross-Industry
This snapshot report explores HR technology adoption trends and practices among organizations that completed APQC’s Open Standards Benchmarking® Human Capital Management…
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Reports & White Papers|
HR Customer Satisfaction: Survey Report
APQC surveyed employees, from across industries and organization sizes, about their experiences with and perceptions of HR at their current employers. In this survey report,…
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Podcasts|
Why Does HR Get a Bad Rap?
In this podcast, Mercy Harper talks with APQC’s Executive Director of HR Ashley White about employees’ negative perceptions of HR and what’s behind them.
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Reports & White Papers|
Current State of the HR Function: Survey Report
Based on the results of APQC's spring 2021 State of HR Survey, this report details how HR functions today are handling strategy, structure, process, staffing, technology, and…