Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers|
Supply Chain Planning Practices: Cross-Industry
APQC conducts ongoing research on supply chain planning designed to help organizations assess the structure and performance of their own supply chain planning function…
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In this podcast, APQC’s Lauren Trees talks with Caroline Thompson, KM consultant at Shopify, and Sawyer Hamilton, knowledge base administrator at Elevations Credit Union,…
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APQC’s Mercy Harper and Marisa Brown talk with Anna Yona, founder and CEO of Wildling Shoes, about how her company achieves transparency and sustainability through…
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The global microchip shortage is driving production delays across industries and around the world. But semiconductor manufacturers can’t just “go make more.” In this podcast,…
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Reports & White Papers|
Using Knowledge-Sensitive Measures to Evaluate KM's Impact in STEM Disciplines
This white paper explains how STEM fields track knowledge acquisition and application and how knowledge management (KM) programs can align with this measurement approach to…
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Reports & White Papers|
Engagement & Employee Experience Survey Report: Retail and Wholesale Industry
Find out how organizations in the retail and wholesale industry are approaching engagement and the employee experience today. This industry-specific report, based on APQC's…