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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers
Using Knowledge-Sensitive Measures to Evaluate KM's Impact in STEM Disciplines
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Reports & White Papers
Rewards and Retention Practices Report: Healthcare Industry
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Reports & White Papers
HR Technology and Analytics Practices: Healthcare Industry
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
How to Build KM into Daily Work: Make KM Intuitive, Embedded, and Easy
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Reports & White Papers
Communicating About KM
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Podcasts
Workforce Planning Gets an Upgrade
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Reports & White Papers
Workplace Mentoring (Best Practices Report)
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Podcasts
Workplace Mentoring for Technical and Nontechnical Audiences (Podcast Summary)
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Podcasts
Workplace Mentoring for Technical and Nontechnical Audiences
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
