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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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    Lock How KM Supports Innovation

    The last year has solidified the need for organizations to innovate—not just their products and services, but also their business models, supply chains, and internal…