Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
Now in the Resource Library: Financial Management
This report provides an overview of recently released financial management content in APQC's Resource Library, along with upcoming research and financial management resources…
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Tools & Templates|
Now in the Resource Library: Process and Performance Management
This report provides an overview of recently released content in APQC's Resource Library, and upcoming research. Topics include business process management, benchmarking,…
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Tools & Templates|
Interactive HR Strategy and Planning Tune-up Diagnostic
The process group “Develop and manage HR planning, policies, and strategies” represents the overarching strategy and planning setting for the HR function at the beginning of…
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Reports & White Papers|
Blueprint for Success: Planning, Budgeting, and Forecasting (Second Edition)
The realm of planning and management accounting is a top priority. CFOs want to speed up workflows, control process costs, leverage talent, improve the precision of forecasts…
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Tools & Templates|
Video Interview Checklist for Employers
Today's recruiting and hiring dynamics require organizations to be more agile in how they interview job candidates which includes using newer techniques like video interviews…
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Tools & Templates|
Idea Management and Innovation Approaches for Supply Chain
Almost every organization recognizes that it needs to transfer and reuse institutional knowledge, but many do not know where to start or how to select the best approach for a…
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Tools & Templates|
Collaboration Approaches for Supply Chain
Many supply chain leaders want to facilitate collaboration, but do not know where to start or how to select the best tool/approach for a given scenario. This guide is…
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Tools & Templates|
How to Document Supply Chain Knowledge
Across the supply chain, employees have knowledge in their heads that could—and should—be shared more broadly. Supply chain leaders must provide ways for employees to quickly…
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Tools & Templates|
Interactive Talent Acquisition Tune-up Diagnostic
Prepared using data from APQC’s Open Standards Benchmarking Talent Optimization survey, this interactive diagnostic in Excel can help you compare your recruiting process…
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Tools & Templates|
APQC's Process Audit Template
Process audits help organizations to evaluate the health of a specific process or process group. Organizations looking to evaluate the maturity of their entire process…
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Tools & Templates|
Interactive Manufacturing Tune-Up Diagnostic
Compare your essential manufacturing metrics against your peers in this interactive spreadsheet. This tool includes the latest data from APQC's Open Standards Benchmarking in…
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Tools & Templates|
Interactive Supply Chain Management Tune-Up Diagnostic
Compare selected essential supply chain management metrics against your peers in this interactive spreadsheet. This tool includes the latest data from APQC's Open Standards…
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Tools & Templates|
Interactive HR Function Tune-up Diagnostic
Whether you are dealing with a directive to reduce HR spending, trying to make the business case for investment in new HR technology, establishing HR function performance…
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Tools & Templates|
APQC's Seven Tenets of Process Management Supporting Content and Best Practices
This resource guides you towards the best approach to improving your business process management with detailed definitions and process steps for each of APQC's Seven Tenets…
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Reports & White Papers|
Building Blocks of Success: Seven Tenets of Process Management Maturity Model
APQC’s Seven Tenets of Process ManagementSM are tools that can help organizations move from the “developed” stage and overcome the issues where so many organizations go wrong…