Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides|
Beyond Kaizen: Olympus' Inspiring Case Study on Driving Operational Excellence
In this webinar, GBTEC shares a captivating case study on the reinvention of Operational Excellence, where Stromberg and Geising-Eggers share transformative strategies that…
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Presentation Slides|
Costovation: Bring Innovation to the Cost Side of the Business
In these presentation slides, Stephen Wunker from New Markets Advisors discusses with APQC's Marisa Brown why now is the time for organizations to use the tools of innovation…
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Presentation Slides|
Bridging Divisions: Collaborating Across Silos
In these presentation slides, Elisabeth Swan, President of Swan Consulting and Associates Inc., share insights and inroads into what we can do as individuals to bridge the…
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Presentation Slides|
How Innovative Is Your KM Approach?
How do you imagine your approach to knowledge management will look one, two, or five years from now? Will you be considered indispensable, or will your KM approach fail to…
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Podcasts|
Process is the Key to ESG Reporting
In this podcast, APQC’s Mercy Harper and Marisa Brown talk with Deep Parekh, PhD, founder and managing partner at Epistemy, about building a strategy for environment, social,…
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Presentation Slides|
APQC Talks Sustainability
APQC is seeing and hearing that sustainability is one of the top trends expected to impact organizations. But what does that mean? If you search the Internet for …
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Presentation Slides|
After Disruption, How Does Innovation Change?
For many organizations, the challenges faced in 2020 were unprecedented. To survive the disruption and prepare for an uncertain future, businesses had to innovate in ways…
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Podcasts|
Innovation After Disruption
In this podcast, Innovation After Disruption, APQC's Marisa Brown hosts Stephen Wunker and Charlotte Desprat from New Markets Advisors, as they discuss five ways that…
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Presentation Slides|
Restoring Healthcare Supply Chains Before a COVID-19 Second Wave
Healthcare organizations shouldn't restore supply chains to pre-pandemic levels; rather, they should focus on greater cost effective and efficient operations. In this session…
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Presentation Slides|
Transformation from Within: Our OpEx Journey
Capital Group ranks among the world's oldest and largest investment management organizations. Over the last five years, it evolved its transformation practices from a single…
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Presentation Slides|
Redesign Your Process Audits: Link with Strategy and Improve your Maturity
Process audits are a norm in most industries and geographies; they are done for an array of reasons including, statutory requirements and internally for management assurance…
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Presentation Slides|
Reverse Engineering Organizational Resilency
In the wake of black swan events like COVID-19, leaders see building organizational resilience as an urgent priority. But it’s one thing to throw around “resiliency” as a…
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Presentation Slides|
How COVID-19 Has Created the Right Time for Radical Innovation That Cuts Costs
In this June 2020 webinar, Steve Wunker, managing director, New Market Advisors, discussed how COVID-19 breaks inertia for both companies and their customers, providing an…
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Presentation Slides|
Big Events, Innovation, and Growth: A Leadership Playbook for Today’s Uncertain Times
In this APQC webinar, Scott Anthony, senior partner at Innosight and author of books such as Dual Transformation and The Silver Lining and articles such as “Lies Leaders Tell…
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Presentation Slides|
2020 Supply Chain Priorities and Challenges
In this webinar, APQC presents the findings from its sixth annual supply chain priorities research and discusses some of the biggest priorities and challenges for supply…