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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
Talent Optimization Practices Report: Services Industry
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Data and Measures
Training and Development Key Benchmarks: Services Industry
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Data and Measures
Talent Acquisition Practices Report: Services Industry
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Data and Measures
Reward and Retain Key Benchmarks: Services Industry
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Data and Measures
Redeploy and Retire Key Benchmarks: Services Industry
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Data and Measures
Talent Acquisition Key Benchmarks: Services Industry
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Data and Measures
Manage Employee Information and Analytics Key Benchmarks: Services Industry
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Data and Measures
HCM Strategy Key Benchmarks: Services Industry
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Data and Measures
HR Function Key Benchmarks: Services Industry
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Data and Measures
Key Talent Management Benchmarks: Services Industry
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Data and Measures
People of Process Management: Professional Services Industry
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Data and Measures
HR Shared Services Organizations Key Benchmarks: Services Industry
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Data and Measures
Talent Management Industry Spotlight - Services
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Data and Measures
Training and Development: Services Industry Spotlight
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Data and Measures
Human Capital Management Strategy Industry Spotlight–Services Industry
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
