Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Supply Chain Planning Key Benchmarks: Pharmaceutical Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Supply Chain Planning, this article provides key performance indicator (KPI) benchmarks for organizations in…
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Data and Measures|
Customer Credit and Invoicing Key Benchmarks: Insurance Industry
Prepared using data from APQC’s Open Standards Benchmarking in customer invoicing and credit, this table highlights financial management customer invoicing and credit key…
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Data and Measures|
Customer Credit and Invoicing Key Benchmarks: Pharmaceutical Industry
Prepared using data from APQC’s Open Standards Benchmarking in customer invoicing and credit, this table highlights financial management customer invoicing and credit key…
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Data and Measures|
AI in the HR Function Survey Report: Insurance Industry
In the second half of 2024, HR leaders from across the globe and across industries answered questions about their objectives for using AI, practices related to using AI, and…
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Data and Measures|
AI in the HR Function Survey Report: Pharmaceutical Industry
In the second half of 2024, HR leaders from across the globe and across industries answered questions about their objectives for using AI, practices related to using AI, and…
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Data and Measures|
Supply Chain Planning Technology and Visibility: Pharmaceutical Industry
APQC conducted research in supply chain planning to gain deeper insights into its current state at the end of 2024. The purpose of this research is to learn about…
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Data and Measures|
Supply Chain Planning Strategy and Culture: Pharmaceutical Industry
APQC conducted research in supply chain planning to gain deeper insights into its current state at the end of 2024. The purpose of this research is to learn about…
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Data and Measures|
Supply Chain Planning Data and Process Management: Pharmaceutical Industry
APQC conducted research in supply chain planning to gain deeper insights into its current state at the end of 2024. The purpose of this research is to learn about…
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Data and Measures|
2025 KM Priorities and Predictions Survey Report: Healthcare/Pharmaceutical Industry
To kick-start 2025, APQC surveyed knowledge management experts and practitioners to determine their highest priorities and top objectives. This research aims to assess the…
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Data and Measures|
2025 KM Priorities and Predictions Survey Report: Financial Services/Banking/Insurance Industry
To kick-start 2025, APQC surveyed knowledge management experts and practitioners to determine their highest priorities and top objectives. This research aims to assess the…
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Data and Measures|
IT Application Development and Maintenance Key Benchmarks: Pharmaceutical Industry
Prepared using data from APQC’s Open Standards Benchmarking® in IT Application Development Performance Assessment, this article highlights important IT application…
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Data and Measures|
IT Application Development and Maintenance Key Benchmarks: Insurance Industry
Prepared using data from APQC’s Open Standards Benchmarking® in IT Application Development Performance Assessment, this article highlights important IT application…
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Data and Measures|
2025 Financial Management Priorities and Challenges: Pharmaceutical Industry
APQC conducted its annual survey of finance professionals to explore the focus areas, initiatives, and challenges APQC members and customers are addressing in 2025. Topics…
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Data and Measures|
2025 Financial Management Priorities and Challenges: Insurance Industry
APQC conducted its annual survey of finance professionals to explore the focus areas, initiatives, and challenges APQC members and customers are addressing in 2025. Topics…
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Data and Measures|
Finance Organization Key Benchmarks: Pharmaceutical Industry
Prepared using data from APQC's Open Standards Benchmarking for the finance organization, this article highlights key performance indicator (KPI) benchmarks for…
Measure Spotlight Results
(1 - 5 of 3864 Results)Total cost of continuing operations as percentage of revenue
Selling, general, and administrative (SGA) costs per business entity employee
Business entity revenue per business entity FTE
Percentage of energy consumption that comes from renewable sources
Number of years for which external ESG performance has been reported
