Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
IT Organization Performance Practices Report: Healthcare Industry
This report summarizes practices in the Healthcare Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
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Data and Measures|
IT Organization Performance Key Benchmarks: Healthcare Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. Prepared using data from APQC’s Open Standards…
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Data and Measures|
How IT Moves to the Cloud Practices Report: Healthcare Industry
APQC conducts ongoing survey research on IT application development and maintenance to help organizations assess the structure, performance, and practice of their IT…
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Data and Measures|
IT Application Development and Maintenance Key Benchmarks: Healthcare Industry
Prepared using data from APQC’s Open Standards Benchmarking® in IT Application Development Performance Assessment, this article highlights important IT application…
Measure Spotlight Results
(1 - 5 of 463 Results)Total IT cost, excluding depreciation/amortization, as a percentage of revenue
Personnel cost to perform the process group "develop and maintain information technology solutions", including depreciation/amortization, per process FTE
Personnel cost to perform the process group "deploy information technology solutions", including depreciation/amortization, per process FTE
Personnel cost to perform the process group "deliver and support information technology services", including depreciation/amortization, per process FTE
Personnel cost to perform the process group "deploy information technology solutions", including depreciation/amortization, per $1,000 revenue
