Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.Â
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Data and Measures|
Planning and Management Accounting: Agile Methodology - Financial Services/Banking Industry Report
APQC prepares financial services/banking industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across…
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Data and Measures|
Planning and Management Accounting: Sustainability - Financial Services/Banking Industry Report
APQC prepares financial services/banking industry views of key performance indicators as well as industry-specific views to gain a sense of how relevant peers perform across…
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Data and Measures|
Sales and Marketing Key Benchmarks: Services Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The category “Market and Sell Products and…
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Data and Measures|
Sales and Marketing Key Benchmarks: Financial Services/Banking Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The category “Market and Sell Products and…
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Data and Measures|
IT Organization Performance Practices Report: Financial Services/Banking Industry
This report summarizes practices in the Financial Services/Banking Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from…
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Data and Measures|
IT Organization Performance Practices Report: Services Industry
This report summarizes practices in the Services Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
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Data and Measures|
Planning and Management Accounting: Process and Data Maturity - Financial Services/Banking Industry Report
APQC prepares financial services/banking industry views of key performance indicators as well as cross-industry views to gain a sense of how relevant peers perform across a…
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Data and Measures|
Talent Management Technology Survey Results Snapshot: Financial Services/Banking Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
Talent Management Technology Survey Results Snapshot: Services Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
HR Technology Adoption Survey Results Snapshot: Services Industry
This snapshot report explores HR technology adoption trends and practices among organizations that completed APQC’s Open Standards Benchmarking® Human Capital Management…
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Data and Measures|
HR Technology Adoption Survey Results Snapshot: Financial Services/Banking Industry
This snapshot report explores HR technology adoption trends and practices among organizations that completed APQC’s Open Standards Benchmarking® Human Capital Management…
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Data and Measures|
People of Process Management 2023: Financial Services/Banking Industry Report
In July 2023, APQC conducted its “People of Process Management” survey to gain insight on the people who support process management work.This report summarizes the…
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Data and Measures|
Skills Gaps Survey Results Snapshot: Services Industry
This report explores the availability and importance of different employee skills sets among organizations that completed APQC’s Open Standards Benchmarking® Human Capital…
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Data and Measures|
Skills Gaps Survey Results Snapshot: Financial Services/Banking Industry
This report explores the availability and importance of different employee skills sets among organizations that completed APQC’s Open Standards Benchmarking® Human Capital…
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Data and Measures|
Planning and Management Accounting Key Benchmarks: Financial Services/Banking Industry
Prepared using  data from APQC's Open Standards Benchmarking® in planning and management accounting, this table highlights planning and management accounting key performance…
Measure Spotlight Results
(1 - 5 of 3351 Results)Cycle time in days to complete the annual budget
Cycle time in days to prepare the financial forecast
Number of budget versions produced before final approval
Number of FTEs that perform the process "evaluate and manage financial performance" per $1 billion revenue
Number of FTEs that perform the processes "perform cost accounting and control" and "perform cost management" per $1 billion revenue
