
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.Â
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Data and Measures|
People of Process Management 2023: Financial Services/Banking Industry Report
In July 2023, APQC conducted its “People of Process Management” survey to gain insight on the people who support process management work.This report summarizes the…
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Data and Measures|
Procurement and Logistics Employee Key Benchmarks: Electronics Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Procurement and Logistics, this article provides employee key performance indicator (KPI) benchmarks for…
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Data and Measures|
Skills Gaps Survey Results Snapshot: Services Industry
This report explores the availability and importance of different employee skills sets among organizations that completed APQC’s Open Standards Benchmarking® Human Capital…
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Data and Measures|
Skills Gaps Survey Results Snapshot: Financial Services/Banking Industry
This report explores the availability and importance of different employee skills sets among organizations that completed APQC’s Open Standards Benchmarking® Human Capital…
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Data and Measures|
Planning and Management Accounting Key Benchmarks: Electronics Industry
Prepared using  data from APQC's Open Standards Benchmarking® in planning and management accounting, this table highlights planning and management accounting key performance…
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Data and Measures|
Planning and Management Accounting Key Benchmarks: Financial Services/Banking Industry
Prepared using  data from APQC's Open Standards Benchmarking® in planning and management accounting, this table highlights planning and management accounting key performance…
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Data and Measures|
Key Supply Chain Management Benchmarks: Electronics Industry
Featuring APQC's Open Standards Benchmarking® (OSB) data for supply chain planning, procurement, manufacturing, and logistics, this article provides key performance…
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Data and Measures|
Key Supply Chain Management Benchmarks: Industrial Products Industry
Featuring APQC's Open Standards Benchmarking® (OSB) data for supply chain planning, procurement, manufacturing, and logistics, this article provides key performance…
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Data and Measures|
Manufacturing Key Benchmarks: Industrial Products Industry
Prepared using APQC’s Open Standards Benchmarking® in Manufacturing, this article highlights key performance indicators (KPIs) and median metric values for manufacturing…
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Data and Measures|
Manufacturing Key Benchmarks: Electronics Industry
Prepared using APQC’s Open Standards Benchmarking® in Manufacturing, this article highlights key performance indicators (KPIs) and median metric values for manufacturing…
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Data and Measures|
Fixed Assets Key Benchmarks: Services Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this article highlights important measures and median metric values for the Manage fixed-asset project accounting…
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Data and Measures|
Fixed Assets Key Benchmarks: Financial Services/Banking Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this article highlights important measures and median metric values for the Manage fixed-asset project accounting…
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Data and Measures|
Fixed Assets Key Benchmarks: Electronics Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this article highlights important measures and median metric values for the Manage fixed-asset project accounting…
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Data and Measures|
Supply Chain Planning Key Benchmarks: Industrial Products Industry
Prepared using APQC’s Open Standards Benchmarking® in Supply Chain Planning, this document highlights key performance indicators (KPIs) and median metric values for supply…
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Data and Measures|
Supply Chain Planning Key Benchmarks: Electronics Industry
Prepared using APQC’s Open Standards Benchmarking® in Supply Chain Planning, this document highlights key performance indicators (KPIs) and median metric values for supply…