
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
2025 Financial Management Priorities and Challenges: Retail and Wholesale Industry
APQC conducted its annual survey of finance professionals to explore the focus areas, initiatives, and challenges APQC members and customers are addressing in 2025. Topics…
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Data and Measures|
2025 Financial Management Priorities and Challenges: Industrial Products Industry
APQC conducted its annual survey of finance professionals to explore the focus areas, initiatives, and challenges APQC members and customers are addressing in 2025. Topics…
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Data and Measures|
2025 Financial Management Priorities and Challenges: Services Industry
APQC conducted its annual survey of finance professionals to explore the focus areas, initiatives, and challenges APQC members and customers are addressing in 2025. Topics…
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Data and Measures|
2025 Financial Management Priorities and Challenges Report: Financial Services/Banking Industry
APQC conducted its annual survey of finance professionals to explore the focus areas, initiatives, and challenges APQC members and customers are addressing in 2025. Topics…
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Data and Measures|
Finance Organization Key Benchmarks: Financial Services/Banking Industry
Prepared using data from APQC's Open Standards Benchmarking for the finance organization, this article highlights key performance indicator (KPI) benchmarks for financial…
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Data and Measures|
Finance Organization Key Benchmarks: Retail and Wholesale Industry
Prepared using data from APQC's Open Standards Benchmarking for the finance organization, this article highlights key performance indicator (KPI) benchmarks for retail and…
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Data and Measures|
Finance Organization Key Benchmarks: Services Industry
Prepared using data from APQC's Open Standards Benchmarking for the finance organization, this article highlights key performance indicator (KPI) benchmarks for professional…
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Data and Measures|
Finance Organization Key Benchmarks: Industrial Products Industry
Prepared using data from APQC's Open Standards Benchmarking for the finance organization, this article highlights key performance indicator (KPI) benchmarks for industrial…
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Data and Measures|
2025 KM Program Benchmarks and Metrics Practices Report: Financial Services/Banking Industry
In late 2024, APQC surveyed KM programs to understand their inputs, outputs, and success drivers. The research is designed to help KM programs bolster their business cases,…
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Data and Measures|
2025 KM Program Benchmarks and Metrics Practices Report: Services Industry
In late 2024, APQC surveyed KM programs to understand their inputs, outputs, and success drivers. The research is designed to help KM programs bolster their business cases,…
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Data and Measures|
Procurement Key Benchmarks: Financial Services/Banking Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Procurement, this article provides key performance indicator (KPI) benchmarks for organizations in the…
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Data and Measures|
Reward and Retain Employees Key Benchmarks: Industrial Products Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, this article highlights reward and retain…
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Data and Measures|
Procurement Key Benchmarks: Industrial Products Industry
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Procurement, this article provides key performance indicator (KPI) benchmarks for organizations in the…
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Data and Measures|
Reward and Retain Employees Key Benchmarks: Financial Services/Banking Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, this article highlights reward and retain…
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Data and Measures|
Reward and Retain Employees Key Benchmarks: Services Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, this article highlights reward and retain…