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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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Measure Spotlight Results

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Number of FTEs that perform the process group "recruit, source, and select employees" per $1 billion revenue

Number of FTEs that perform the process group "redeploy and retire employees" per $1 billion revenue

Number of FTEs that perform the process group "reward and retain employees" per $1 billion revenue

Number of FTEs that perform the HR function per $1 billion revenue

Number of invoice line items processed per FTE that performs the process "process accounts payable (AP)"
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