Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Business Process Management Maturity Benchmarks: Distribution/Transportation Industry
This report is prepared with data from APQC's Business Process Management Maturity Assessment Tool (BPM MAT), which allows distribution/transportation organizations to assess…
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Data and Measures|
Business Process Management Maturity Benchmarks: Industrial Products Industry
This report is prepared with data from APQC's Business Process Management Maturity Assessment Tool (BPM MAT), which allows industrial products organizations to assess their…
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Data and Measures|
Business Process Management Maturity Benchmarks: Retail and Wholesale Industry
This report is prepared with data from APQC's Business Process Management Maturity Assessment Tool (BPM MAT), which allows retail and wholesale organizations to assess their…
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Data and Measures|
Business Process Management Maturity Benchmarks: Utility Industry
This report is prepared with data from APQC's Business Process Management Maturity Assessment Tool (BPM MAT), which allows utility organizations to assess their level of…
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Distribution/Transportation Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this table highlights benchmarks for the process group “Manage employee information and analytics” (PCF…
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Retail and Wholesale Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this table highlights benchmarks for the process group “Manage employee information and analytics” (PCF…
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Utility Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this table highlights benchmarks for the process group “Manage employee information and analytics” (PCF…
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Data and Measures|
Delegation of Authority Policy Practices: Utility Industry
APQC conducts survey research on delegation of authority policy to help organizations assess the structure, performance, and practice of their finance functions against peers…
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Data and Measures|
Delegation of Authority Policy Practices: Retail and Wholesale Industry
APQC conducts survey research on delegation of authority policy to help organizations assess the structure, performance, and practice of their finance functions against peers…
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Data and Measures|
Finance Shared Services Key Benchmarks: Retail and Wholesale Industry
Prepared using data from the APQC/ScottMadden Finance Shared Services Benchmarking Assessments, these benchmarks highlight key performance indicators (KPI) for the retail and…
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Data and Measures|
Finance Shared Services Key Benchmarks: Utility Industry
Prepared using data from the APQC/ScottMadden Finance Shared Services Benchmarking Assessments, these benchmarks highlight key performance indicators (KPI) for the utiliy…
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Data and Measures|
Finance Shared Services Key Benchmarks: Industrial Products Industry
Prepared using data from the APQC/ScottMadden Finance Shared Services Benchmarking Assessments, these benchmarks highlight key performance indicators (KPI) for the industrial…
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Data and Measures|
Finance Shared Services Key Benchmarks: Distribution/Transportation Industry
Prepared using data from the APQC/ScottMadden Finance Shared Services Benchmarking Assessments, these benchmarks highlight key performance indicators (KPI) for the…
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Data and Measures|
Redeploy and Retire Employees Key Benchmarks: Industrial Products Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this article highlights important measures and median metric values for the Redeploy and retire employees process…
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Data and Measures|
Redeploy and Retire Employees Key Benchmarks: Distribution/Transportation Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this article highlights important measures and median metric values for the Redeploy and retire employees process…