
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
Virtual Collaboration in the Healthcare Industry
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Data and Measures
Intersection of Data, Process, and Knowledge Management: Retail and Wholesale Industry
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Data and Measures
Innovation in the Face of Disruption: Healthcare/Pharmaceuticals Sector Report
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Data and Measures
Enterprise Content and Collaboration in the Cloud: Healthcare Industry
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Data and Measures
Enterprise Content and Collaboration in the Cloud: Retail and Wholesale Industry
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Data and Measures
2019 Knowledge Management Priorities in the Healthcare & Pharmaceutical Industries
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Data and Measures
2019 Knowledge Management Priorities in the Industrial Products Industry
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Data and Measures
Promoting KM and Making It Stick in the Healthcare and Pharmaceutical Industries
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Data and Measures
KM Benchmarks and Metrics: Healthcare Industry Report
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Data and Measures
Next-Generation Communities of Practice Survey Summary Report for the Healthcare/Biotechnology Industry
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Data and Measures
Workspace Trends in the Healthcare, Pharmaceutical, and Biotechnology Industries
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Data and Measures
Workspace Trends in the Consumer Products and Retail Industries
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Data and Measures
Knowledge Management Maturity Industry Report: Private-Sector Services
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Data and Measures
Knowledge Management Maturity Industry Report: Manufacturing and Technology
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement