Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Payroll Key Benchmarks: Retail and Wholesale Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Process payroll” includes…
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Data and Measures|
Controls: IT Information Governance Practices Report - Media & Entertainment Industry
APQC regularly conducts survey research to help organizations evaluate their IT functions, practices, and performance compared to peers in various industries. This survey…
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Data and Measures|
Controls: IT Information Governance Practices Report - Distribution/Transportation Industry
APQC regularly conducts survey research to help organizations evaluate their IT functions, practices, and performance compared to peers in various industries. This survey…
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Data and Measures|
Strategy and Culture: IT Information Governance Practices Report - Distribution/Transportation Industry
APQC regularly conducts survey research to help organizations evaluate their IT functions, practices, and performance compared to peers in various industries. This survey…
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Data and Measures|
Strategy and Culture: IT Information Governance Practices Report - Media & Entertainment Industry
APQC regularly conducts survey research to help organizations evaluate their IT functions, practices, and performance compared to peers in various industries. This survey…
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Data and Measures|
Security and Regulatory Compliance: IT Information Governance Practices Report - Media & Entertainment Industry
APQC regularly conducts survey research to help organizations evaluate their IT functions, practices, and performance compared to peers in various industries. This survey…
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Data and Measures|
Security and Regulatory Compliance: IT Information Governance Practices Report - Distribution/Transportation Industry
APQC regularly conducts survey research to help organizations evaluate their IT functions, practices, and performance compared to peers in various industries. This survey…
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Data and Measures|
IT Information Governance Practices Report: Media & Entertainment Industry
APQC regularly conducts survey research to help organizations evaluate their IT functions, practices, and performance compared to peers in various industries. This survey…
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Data and Measures|
AI: IT Information Governance Practices Report - Distribution/Transportation Industry
APQC regularly conducts survey research to help organizations evaluate their IT functions, practices, and performance compared to peers in various industries. This survey…
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Data and Measures|
AI: IT Information Governance Practices Report - Media & Entertainment Industry
APQC regularly conducts survey research to help organizations evaluate their IT functions, practices, and performance compared to peers in various industries. This survey…
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Data and Measures|
IT Information Governance Practices Report: Distribution/Transportation Industry
APQC regularly conducts survey research to help organizations evaluate their IT functions, practices, and performance compared to peers in various industries. This survey…
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Data and Measures|
Technology Strategy and Decision Making in Supply Chain: Retail and Wholesale Industry
As part of ongoing research in supply chain, APQC gathered information on the latest technology strategy and decision-making trends across different areas in supply chain…
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Data and Measures|
Accounts Receivable Industry Spotlight: Retail and Wholesale Industry
Prepared using APQC’s Open Standards Benchmarking® data in Accounts Receivable (including Collections), this presentation highlights qualitative performance indicator (KPI)…
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Data and Measures|
AI Trends in Supply Chain: Retail and Wholesale Industry
As part of ongoing research in supply chain, APQC gathered information on the latest artificial intelligence (AI) trends across different areas in supply chain. This research…
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Data and Measures|
Identifying Gaps in the Employee Experience: Retail and Wholesale Industry
Many organizations are struggling with how to retain employees as they watch their turnover rates go up and their retention rates go down. This has led organization leaders…
Measure Spotlight Results
(1 - 5 of 3598 Results)Cost of goods sold as a percentage of revenue
New employees as a percentage of total business entity employees
Business entity revenue per business entity employee
Business entity revenue per business entity FTE
Selling, general, and administrative (SGA) costs per business entity employee
