
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.Â
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Data and Measures|
Sales and Marketing Key Benchmarks: Financial Services/Banking Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The category “Market and Sell Products and…
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Data and Measures|
Sales and Marketing Key Benchmarks: Healthcare Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The category “Market and Sell Products and…
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Data and Measures|
Sales and Marketing Key Benchmarks: Media and Entertainment Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The category “Market and Sell Products and…
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Data and Measures|
IT Organization Performance Practices Report: Healthcare Industry
This report summarizes practices in the Healthcare Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s Open…
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Data and Measures|
IT Organization Performance Practices Report: Financial Services/Banking Industry
This report summarizes practices in the Financial Services/Banking Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from…
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Data and Measures|
IT Organization Performance Practices Report: Media & Entertainment Industry
This report summarizes practices in the Media & Entertainment Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC…
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Data and Measures|
IT Organization Performance Practices Report: Retail and Wholesale Industry
This report summarizes practices in the Retail and Wholesale Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC…
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Data and Measures|
Planning and Management Accounting: Process and Data Maturity - Financial Services/Banking Industry Report
APQC prepares financial services/banking industry views of key performance indicators as well as cross-industry views to gain a sense of how relevant peers perform across a…
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Data and Measures|
Planning and Management Accounting: Process and Data Maturity - Healthcare Industry Report
APQC prepares healthcare industry specific views of key performance indicators to gain a sense of how relevant peers perform across a set of measures. The focus of this…
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Data and Measures|
Planning and Management Accounting: Process and Data Maturity - Media and Entertainment Industry Report
APQC prepares media and entertainment industry specific views of key performance indicators to gain a sense of how relevant peers perform across a set of measures. The focus…
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Data and Measures|
Planning and Management Accounting: Process and Data Maturity - Retail and Wholesale Industry Report
APQC prepares retail and wholesale industry specific views of key performance indicators to gain a sense of how relevant peers perform across a set of measures. The focus of…
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Data and Measures|
Talent Management Technology Survey Results Snapshot: Financial Services/Banking Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
Talent Management Technology Survey Results Snapshot: Retail and Wholesale Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC’s Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
HR Technology Adoption Survey Results Snapshot: Retail and Wholesale Industry
This snapshot report explores HR technology adoption trends and practices among organizations that completed APQC’s Open Standards Benchmarking® Human Capital Management…
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Data and Measures|
HR Technology Adoption Survey Results Snapshot: Healthcare Industry
This snapshot report explores HR technology adoption trends and practices among organizations that completed APQC’s Open Standards Benchmarking® Human Capital Management…