Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
2021 PPM Priorities and Challenges: Manufacturing Sector
This manufacturing sector specific report explores trends in process and performance work and reveals the top five priorities and challenges in process management,…
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Data and Measures|
2021 PPM Priorities and Challenges: Services Sector
This services sector specific report explores trends in process and performance work and reveals the top five priorities and challenges in process management, organizational…
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Data and Measures|
2021 PPM Priorities and Challenges: Services Industry
This services industry specific report explores trends in process and performance work and reveals the top five priorities and challenges in process management,…
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Data and Measures|
2021 PPM Priorities and Challenges: Government/Military Industry
This government/military industry specific report explores trends in process and performance work and reveals the top five priorities and challenges in process management,…
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Data and Measures|
2021 PPM Priorities and Challenges: Comparative by Corporate Culture
This report explores trends process and performance work and reveals the top five priorities and challenges in: business process management, continuous improvement, data and…
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Data and Measures|
2021 PPM Priorities and Challenges: Comparative by Role
This report explores trends process and performance work and reveals the top five priorities and challenges in: business process management, continuous improvement, data and…
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Data and Measures|
2021 PPM Priorities and Challenges: Comparative by Organizational Size
This report explores trends process and performance work and reveals the top five priorities and challenges in: business process management, continuous improvement, data and…
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Webinars & Videos|
Simple Solutions for Managing Multiple Sources of Data
In today’s world we have access to tremendous amounts of data to help us more efficiently make decisions within our business. How many Excel spreadsheets do you have open on…
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Webinars & Videos|
Practitioners’ Perspective: The Changing Face of Process Management
Every year, APQC conducts a survey to help understand the pressing challenges and priorities of process and performance management teams. In this year’s survey, we found that…
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Webinars & Videos|
Process and Performance Management Challenges and Solutions for 2018
At the start of this year, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in…
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Data and Measures|
2018 Process and Performance Management Priorities and Challenges: Manufacturing Industries Summary
In January of 2018, APQC conducted a survey to understand the common challenges and priorities of process and performance management practitioners in 2018. This manufacturing…
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Data and Measures|
2018 Process and Performance Management Priorities and Challenges: Services Industries Summary
In January of 2018, APQC conducted a survey to understand the common challenges and priorities of process and performance management practitioners in 2018. This services…
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Data and Measures|
2018 Process and Performance Management Priorities and Challenges Survey Summary
In January of 2018, APQC conducted its annual survey to understand the common challenges and priorities of process and performance management practitioners in 2018. The…
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Webinars & Videos|
Breaking Down Operational Silos: Part II
Operational excellence can be defined as the ability to meet—or ideally, exceed—the targets and metrics set by senior management every year. This requires organizations to…
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Webinars & Videos|
Breaking Down Operational Silos at Park Place Lexus
In many organizations, employees are driven to meet individual, team, or functional objectives without understanding how this supports organizational objectives and what…
