Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Webinars & Videos|
How APQC's Seven Tenets of Process Management Increase Effectiveness
APQC’s Seven Tenets of Process Management are tools that can help organizations overcome the issues where so many organizations go wrong: stopping at the design stage or…
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Data and Measures|
2021 PPM Priorities and Challenges: Manufacturing Sector
This manufacturing sector specific report explores trends in process and performance work and reveals the top five priorities and challenges in process management,…
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Data and Measures|
2021 PPM Priorities and Challenges: Services Sector
This services sector specific report explores trends in process and performance work and reveals the top five priorities and challenges in process management, organizational…
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Data and Measures|
2021 PPM Priorities and Challenges: Services Industry
This services industry specific report explores trends in process and performance work and reveals the top five priorities and challenges in process management,…
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Data and Measures|
2021 PPM Priorities and Challenges: Government/Military Industry
This government/military industry specific report explores trends in process and performance work and reveals the top five priorities and challenges in process management,…
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Data and Measures|
2021 PPM Priorities and Challenges: Comparative by Corporate Culture
This report explores trends process and performance work and reveals the top five priorities and challenges in: business process management, continuous improvement, data and…
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Data and Measures|
2021 PPM Priorities and Challenges: Comparative by Role
This report explores trends process and performance work and reveals the top five priorities and challenges in: business process management, continuous improvement, data and…
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Data and Measures|
2021 PPM Priorities and Challenges: Comparative by Organizational Size
This report explores trends process and performance work and reveals the top five priorities and challenges in: business process management, continuous improvement, data and…
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Webinars & Videos|
How Neurosciences and Creativity Contribute to Better Change Involvement
Change is an almost pervasive constant in most organizations these days. Which puts stress on the teams managing the change, and can result in a natural resistance during…
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Webinars & Videos|
Assessing the Risk of Your Process During Disruption
Process management is the foundational bedrock that organizations can rely on not only in good times, but also in in times of crises and turmoil. More pointed, it provides…
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Data and Measures|
2020 PPM Priorities & Challenges: Manufacturing vs. Services Sector
In December of 2019, APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2020. This…
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Webinars & Videos|
What's Ahead for Process and Performance Management in 2020
At the close of 2019, APQC's process and performance management (PPM) group conducted its annual survey to understand the common challenges and priorities of practitioners in…
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Webinars & Videos|
The Power of Partnership: How KM and Process Can Work With—Not Against—Related Functions
As the fields of process and knowledge management evolve, these teams may find their missions overlapping with other support functions. For example, efforts to transfer…
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Webinars & Videos|
FP&A: A Look Back and a Look Ahead
In this APQC webinar, guest speaker Brian Kalish (author and FP&A thought leader) discusses key challenges and opportunities in financial planning and analysis derived from a…
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Data and Measures|
People of Process Management: Process Roles Comparison Report
In September 2019, APQC conducted the “People of Process Management” survey to gain insight on the people who support process management work. Read this report to gain…
