Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Webinars & Videos|
APQC's KM Maturity Levels Defined
Assessing your organization's KM capabilities is key to achieving KM maturity and enhancing the business impact and outcomes. APQC’s Knowledge Management Capability…
-
Webinars & Videos|
Why Should You Assess Your KM Program
Assessing your organization's KM capabilities is key to achieving KM maturity and enhancing the business impact and outcomes. APQC’s Knowledge Management Capability…
-
Data and Measures|
Digital and Its Role in Process: Petroleum/Chemical Industry Report
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
-
Data and Measures|
Digital and Its Role in Process: Pharmaceutical Industry Report
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
-
Data and Measures|
New Product/Service Development Measurement Practices: Regional Comparison
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development measurement. This report…
-
Data and Measures|
New Product/Service Development Measurement Practices: B2B vs. B2C Comparison
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development measurement. This report…
-
Data and Measures|
New Product/Service Development Measurement Practices: Revenue Comparison
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development measurement. This report…
-
Data and Measures|
New Product/Service Development Measurement Practices: Consumer Products/Packaged Goods Industry
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development measurement. This report…
-
Data and Measures|
Digital and Its Role in Process: Financial Services/Banking Industry Report
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
-
Data and Measures|
Digital and Its Role in Process: Consumer Products/Packaged Goods Industry Report
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
-
Data and Measures|
Digital and Its Role in Process: Government/Military Industry Report
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
-
Data and Measures|
New Product/Service Development Measurement Practices: Electronics Industry
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development measurement. This report…
-
Data and Measures|
New Product/Service Development Measurement Practices: Financial Services/Banking Industry
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development measurement. This report…
-
Data and Measures|
Digital and Its Role in Process: Professional Services/Consulting Industry Report
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
-
Data and Measures|
Digital and Its Role in Process: Retail/Wholesale Industry Report
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…