Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Tools & Templates|
End-to-End Process Maps and Measures: Sales and Operations Planning
A common struggle for any end-to-end process management is identifying the right measures that encapsulate the value of the process. This article contains key performance…
-
Tools & Templates|
End-to-End Process Maps and Measures: Sales and Operations Planning (Visio)
A common struggle for any end-to-end process management is identifying the right measures that encapsulate the value of the process. This Visio file includes the maps…
-
Tools & Templates|
End-to-End Process Maps and Measures: Sales and Operations Planning (Excel)
A common struggle for any end-to-end process management is identifying the right measures that encapsulate the value of the process. This Excel file includes the lists of…
-
Data and Measures|
Fixing Process & Knowledge Productivity Problems Survey Report: Innovation/Product Development/R&D
Wasted time, duplicated work, and inefficient processes chip away at an organization’s bottom line. Small inefficiencies add up—and they can hurt innovation and competitive…
-
Data and Measures|
Fixing Process & Knowledge Productivity Problems Survey Report: Operations and Supply Chain Management
Wasted time, duplicated work, and inefficient processes chip away at an organization’s bottom line. Small inefficiencies add up—and they can hurt innovation and competitive…
-
Data and Measures|
2020 PPM Priorities & Challenges: Manufacturing vs. Services Sector
In December of 2019, APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2020. This…