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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers
Trends in Data and Analytics: Survey Summary Report
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Reports & White Papers
Leading Effective Change: The Roles of Leaders in Change Management
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Reports & White Papers
Upping Your Change Engagement Game
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Data and Measures
Measuring the Change Gap by Culture Analysis
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Reports & White Papers
Measuring the Change Gap: Survey Summary
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Data and Measures
Relating Integration of Frameworks and Certification Standards with Process Maturity and Intent
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Reports & White Papers
Auditing the Smart Way: Combining Certification Standards with Process Frameworks
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Reports & White Papers
Breaking Down Silos for Operational Excellence (Best Practices Report)
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Reports & White Papers
Best Practices in Process Frameworks
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Data and Measures
2017 Putting the PCF into Action: Survey Summary
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Data and Measures
People Challenges at Work: Survey Summary Report
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Reports & White Papers
People Challenges at Work: Lessons for Managing Talent in the Digital Age
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Data and Measures
2017 Process and Performance Management Priorities and Challenges in the Professional Services Industry
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Data and Measures
2017 Process and Performance Management Priorities and Challenges: Manufacturing versus Services Organizations Survey Summary
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Data and Measures
2017 Process and Performance Management Priorities and Challenges: Survey Summary
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
