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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
Value Chains, Policy Busting and Concept Models - Key Engineering Techniques for Escaping Silos
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Presentation Slides
Planning Your Digital Transformation Journey
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Presentation Slides
How Data and Process Simulation Can Achieve Operational Excellence (Slides)
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Presentation Slides
Customer Journey Mapping: It’s Not Just for Product Teams Anymore (Slides)
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Data and Measures
Measuring the Change Gap by Culture Analysis
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Presentation Slides
Using Performance Management to Achieve Sustainable Cost Reduction
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Presentation Slides
Future Proofing Yourself for the Digital Age
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Data and Measures
Customer Journey Mapping the Road to Improvements: Poll Summary
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Presentation Slides
Customer-Centric Methodologies for Process Management (Slides)
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Presentation Slides
The Discipline of Business Process Management in the Digital Age (Slides)
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Data and Measures
Applying Design Thinking: Survey Summary
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Presentation Slides
How to Leverage the PCF to Create Manageable Enterprise Models (Slides)
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Data and Measures
Exploring Process and Performance Management Automation Practices
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Presentation Slides
Process Automation: Exploring Trends and Drivers of Success (Slides)
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Data and Measures
Exploring Process Automation in the Manufacturing Industry
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
