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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
Exploring Excellence in Knowledge Management
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Presentation Slides
Designing a World Class Opportunity to Order Process
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Presentation Slides
Improving Process Execution & Lowering Risk through Knowledge Management
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Presentation Slides
Simulation for Process Improvement
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Presentation Slides
Strike Team: A Case Study in Conscious Leadership
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Presentation Slides
Content and Collaboration in the Cloud: Community Call Slides
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Presentation Slides
KM Met Adult Learning: A Love Story (Slides)
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Data and Measures
2019 Knowledge Management Priorities in the Petroleum and Chemicals Industries
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Data and Measures
2019 Knowledge Management Priorities in the Nonprofit & Research Sectors
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Data and Measures
2019 Knowledge Management Priorities in the Industrial Products Industry
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Data and Measures
2019 Knowledge Management Priorities in the Healthcare & Pharmaceutical Industries
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Data and Measures
2019 Knowledge Management Priorities in the Government & Military Sectors
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Data and Measures
2019 Knowledge Management Priorities in the Financial Services, Banking, and Insurance Industries
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Data and Measures
2019 Knowledge Management Priorities in the Services Industry
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Presentation Slides
KM Reinvention: Faster, Tougher, Smarter
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
