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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
IT Application Development and Maintenance Practices Spotlight: Aerospace Industry
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Data and Measures
Average time in hours to resolve a service commitment disruption
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Data and Measures
Average number of production defects in both enhancements and new developments per 1,000 function points
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Data and Measures
Average time in days to deploy new computing capacity
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Data and Measures
Time in months to fulfill a business need with relevant IT solutions for major new/enhanced IT services investments between $100,000 and $250,000 USD
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Data and Measures
Time in months to fulfill a business need with relevant IT solutions for major new/enhanced IT services investments between $250,000 and $500,000 USD
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Data and Measures
Time in months to fulfill a business need with relevant IT solutions for major new/enhanced IT services investments between $500,000 and $1 million USD
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Data and Measures
Time in months to fulfill a business need with relevant IT solutions for major new/enhanced IT services investments less than $100,000 USD
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Data and Measures
Time-to-market (build-to-launch) in months for major new/enhanced IT services investments between $250,000 and $500,000 USD
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Data and Measures
Time-to-market (build-to-launch) in months for major new/enhanced IT services investments between $500,000 and $1 million USD
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Data and Measures
Percentage of application development and maintenance projects in the most recent year delivered on or below budget
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Data and Measures
Percentage of application development and maintenance projects in the most recent year delivered on time or early
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Data and Measures
Percentage of initially planned functionality that is delivered for application development and maintenance projects in the most recent year
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Data and Measures
Percentage of IT operating costs dedicated to develop and integrate services/solutions
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Data and Measures
Percentage of IT operating costs dedicated to deploy services/solutions
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
