Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
New Product/Service Development Strategy Practices: Financial Services/Banking Industry
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development strategy. This report…
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Data and Measures|
New Product/Service Development Process Practices: Financial Services/Banking Industry
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development process. This report…
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Data and Measures|
New Product/Service Development Measurement Practices: Financial Services/Banking Industry
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development measurement. This report…
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Data and Measures|
Connected Product Development Practices: Financial Services/Banking Industry
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in connected product development. This research…
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Data and Measures|
2024 Supply Chain Priorities and Challenges: Financial Services/Banking and Insurance Industry Report
APQC concluded its tenth annual Supply Chain Management Priorities and Challenges research in early 2024. The purpose of this research was to learn about organizations’…
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Data and Measures|
2023 SCM Priorities and Challenges Survey Report: Financial Services/Banking Industry
APQC concluded its ninth annual Supply Chain Management Priorities and Challenges research in early 2023. The purpose of this research was to learn about organizations’…
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Presentation Slides|
How Innovative Is Your KM Approach?
How do you imagine your approach to knowledge management will look one, two, or five years from now? Will you be considered indispensable, or will your KM approach fail to…
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Webinars & Videos|
How Innovative Is Your KM Approach?
How do you imagine your approach to knowledge management will look one, two, or five years from now? Will you be considered indispensable, or will your KM approach fail to…
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Webinars & Videos|
How KM Supports Innovation
The last year has solidified the need for organizations to innovate—not just their products and services, but also their business models, supply chains, and internal…
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Data and Measures|
2021 Supply Chain Challenges and Priorities: Financial Services/Banking Industry
This industry specific report shares results from APQC's seventh annual supply chain priorities and challenges research. Gain insights from 455 organizations into top areas…
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Webinars & Videos|
Transformation from Within: Our OpEx Journey
Capital Group ranks among the world's oldest and largest investment management organizations. Over the last five years, it evolved its transformation practices from a single…
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Webinars & Videos|
Redesign Your Process Audits: Link with Strategy and Improve your Maturity
Process audits are a norm in most industries and geographies; they are done for an array of reasons including, statutory requirements and internally for management assurance…
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Presentation Slides|
Transformation from Within: Our OpEx Journey
Capital Group ranks among the world's oldest and largest investment management organizations. Over the last five years, it evolved its transformation practices from a single…
-
Presentation Slides|
Redesign Your Process Audits: Link with Strategy and Improve your Maturity
Process audits are a norm in most industries and geographies; they are done for an array of reasons including, statutory requirements and internally for management assurance…