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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers
Using Knowledge-Sensitive Measures to Evaluate KM's Impact in STEM Disciplines
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Data and Measures
KM Benchmarks and Metrics: Services Industry Report
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Presentation Slides
Next Generation KM: The Role of Knowledge Architecture in Machine Learning and Artificial Intelligence Applications
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Presentation Slides
Measuring the Results of and Forecasting Benefits from KM
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Presentation Slides
The Revolution Starts Here: Using AI to Transform KM
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Presentation Slides
Surviving the Enterprise Social Network Hype Cycle
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Presentation Slides
Extracting Big Knowledge from Big Data: Lessons from the Front Lines
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Data and Measures
2015 Knowledge Management Priorities in the Professional Services Industry Group
