Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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2024 Top Challenges and Solutions: Process Management
The top priorities and challenges in process management have not changed significantly in recent years. Organizations are still grappling with shifting to end-to-end…
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Six Benchmarking Dos and Don'ts
Benchmarking is the process of comparing and learning from the best practices of other companies and is an essential tool for growth in today’s business world. For leaders…
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People of Process: Year-Over-Year Comparison
Process management is aimed at defining a process, establishing responsibilities, evaluating process performance, and identifying opportunities for improvement. This goal for…
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A Generational Tale of Process People
Times have changed, and business process management is changing as well. There are a myriad number of reasons for this sentiment ranging from the growing digitalization of…
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Where in the Organization Are the Process People?
Process management is aimed at defining a process, establishing responsibilities, evaluating process performance, and identifying opportunities for improvement. This goal for…
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Who Are the People of Process?
Process management is aimed at defining a process, establishing responsibilities, evaluating process performance, and identifying opportunities for improvement. This goal for…
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There are many roads that lead to a career in process. As the foundation of work, process touches everything an organization does and requires a wide array of skills, from…
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What Attracts Process Workers? The Natural Fit
There are many roads that lead to a career in process. As the foundation of work, process touches everything an organization does and requires a wide array of skills, from…
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What Attracts Process Workers? To Advance Their Career
There are many roads that lead to a career in process. As the foundation of work, process touches everything an organization does and requires a wide array of skills, from…
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What Attracts Process Workers? The Role Itself
There are many roads that lead to a career in process. As the foundation of work, process touches everything an organization does and requires a wide array of skills, from…
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What Attracts Process Workers? A Default Option
There are many roads that lead to a career in process. As the foundation of work, process touches everything an organization does and requires a wide array of skills, from…
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One thing is very clear: process management is more important than ever and its role and the people who work within it are evolving. But how do the people of process evolve…
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For an organization to operate effectively, it is crucial to have standardized, well-documented, and optimized business processes and knowledge management. Even though…
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Top 5 Reasons to Manage Process Knowledge
Standardized, well-documented, and optimized business processes and knowledge management are essential for effective organizational function. Collaboration between process…
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How to Overcome Barriers to Managing Process Knowledge
Effective organizations require standardized, well-documented, and optimized business processes and knowledge management. However, process and KM teams often operate…