Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
What Is Knowledge Management?
This infographic explains what knowledge management (KM) is, the business problems it helps solve, and eight common tools and approaches included as part of enterprise KM…
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Infographics|
Understanding Tacit and Explicit Knowledge
This infographic explains the difference between explicit and tacit knowledge—and why organizations must proactively manage both categories in order to grow and thrive.