Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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With the widespread move to remote and hybrid work, employers should consider the potential benefits and known risks of electronically monitoring employees, key practices,…
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2023 Top Technology Trends in KM
APQC conducted its annual research survey to gain a better understanding of the common priorities and challenges for Knowledge Management practitioners in 2023. This…
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Three Critical Success Factors for Implementing AI
The use of artificial intelligence (AI) is becoming more powerful and accessible than ever before, enabling organizations to drive enterprise value at new levels of scale…
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HR Technology & the Digital Organization
This infographic is based off the results from APQC's 2021 Current State of the HR Function survey of more than 200 HR leaders.
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3 Roadblocks to Virtual Financial Statement Audit Success
APQC finds that virtual audits are increasingly common. In Spring 2021, we asked finance professionals about their experience with virtual audits of the financial statements…
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Keys to Successful Virtual Financial Statement Audits
APQC’s research shows that virtual audits have become increasingly prevalent. While a necessity during COVID-19, virtual audits also offer enduring benefits in terms of cost…
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5 Big Benefits of Virtual Financial Statement Audits
While most external audits of the financials have been traditionally conducted on-site, business closures due to the COVID-19 pandemic have meant that many finance processes,…
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The external audit of the financial statements is the process by which organizations hire an independent third-party accounting/professional services firm to examine their…
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Lay the Groundwork for Effective Virtual Teambuilding
Relationship-heavy work like teambuilding is hard to do in a virtual setting. This infographic details what successful workplaces do differently to achieve effective virtual…
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"Watercooler conversations" are one of the things employees miss most about the in-office environment. APQC examined those who said they have effectively moved spontaneous,…
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Managing Change in the Virtual Workplace
Change is never easy, but when work moves online, it's even harder. This infographic looks at the strategies and approaches of organizations that are effective at virtual…
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4 Ways to Jumpstart Virtual Brainstorming and Innovation
While people are satisfied with virtual collaboration overall, the deep interactions required for brainstorming and innovation have proven more challenging. This infographic…
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Create Community to Address Remote Work Challenges
The necessary shift to remote work during the COVID-19 pandemic has shown that many supply chain employees do not need to be in the office full-time.
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Is Virtual Collaboration Working?
In fall 2020, APQC surveyed more than 800 people to understand their experiences collaborating virtually with coworkers. The research focused on: The tools and…
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The Norms & Guidelines People Want for Virtual Collaboration
In fall 2020, APQC surveyed more than 800 people to understand their experiences collaborating virtually with coworkers. The research focused on: The tools and…